SHIPPING & TRACKING
Questions regarding shipments and tracking.
- Once your order has been shipped from our warehouse you will receive an email with tracking details.
- Please click on the link in the email to see the latest delivery information.
- You can track your order at our tracking section.
Currently, we are doing pre-orders for our loafers. Once we close the site, the production will take approximately one month, and depending on the quantity of orders, it may take slightly longer. After production, shipping can take between 5 and 12 days, depending on your location. We appreciate your patience and understanding as we work to deliver high-quality affordable loafers made with care.
Yes, we ship to the following countries: Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, UK, USA.
We currently do not ship to some islands, Latin America, Africa, or remote locations. Local shipping prices will be calculated and displayed during checkout.
Currently Free Shipping applies on orders over 200€.
We accept Visa, MasterCard, American Express, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Bandcontact and iDEAL.
At New Money, we prioritize your online security. We utilize advanced SSL encryption technology to securely store and transmit your personal and payment information through our systems.
Website Security: To ensure your shopping experience is safe, straightforward, and secure, NEWMONEYLIMITED.COM employs Secure Socket Layer (SSL) technology. SSL encrypts and safeguards the data you send over the internet. When SSL is active, a small padlock icon will appear in the top left corner of your browser. Clicking this icon provides details about the SSL digital certificate registration. Additionally, the URL at the top of your browser will start with 'https:' instead of 'http:', indicating that you are in secure mode.
RETURNS & EXCHANGES
Questions regarding returns & exchanges.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or an exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We do not cover shipping costs for returns.
To start a return or exchange, you can contact us at info@newmoneylimited.com.
After we receive your return shipment at New Money, we will initiate your refund within 3-7 working days.
Here’s what you can expect:
- Once we have your return, it will go through a processing period of approximately 3-7 working days.
- You will receive a notification confirming your refund once the processing is complete.
- During this time, your return undergoes quality control checks.
Important Information:
- We do not send a confirmation message upon receipt of your return shipment. Please use your tracking details to confirm delivery to us.
- Once the refund is initiated, it will be credited to your original payment method and should appear in your account shortly.
*Please note that during peak periods, processing times may be longer.
After you receive a confirmation email for your order, modifications or cancellations, including address changes are possible.
If you made an error with your address, please contact our customer support team as soon as possible.
ABOUT & CARE
Questions regarding about & care.
Old Money showcases a classic Mediterranean fashion through footwear (just footwear for now).
Through the Fair-priced Luxury concept, Old Money provides exceptional value for the price in the high-end fashion market.
We care about you and your pockets. Our goal is you to feel like a million bucks without spending a lot of money.
New Money presents a luxurious collection at a very affordable price point. In terms of value-for-money within the high-end fashion sector, New Money stands out.
We call this: Fair-priced Luxury.
Silky® Suede is our signature material used for our loafers.
This suede is meticulously processed in a premium tannery, resulting in a suede that stands out with its superior appearance, rich color, luxurious feel and most important, affordable.
100% Cow Velvet.
We dedicated months to finding the top factories that delivers the best quality for an affordable price.
We exclusively use highly coveted materials like our fresh and smooth Silky®️ Suede for our loafers.
All our loafers are stitched by hand.
Leather and Silky®️ Suede are natural materials with unique characteristics. They have a crisp feel, breathability, and a luxurious appeal. Over time, these materials will become more pliable and conform to the shape of the wearer. New Money uses only exceptionally soft and supple calf leather. To ensure the longevity of your product, we recommend treating it with a leather and suede protector spray, available at most high-end shoe stores.
- Linting: Use a brass lint brush or horsehair brush to hook up the lint, especially for lint that has hardened, this step is crucial to restore the fluffiness of the lint.
- Remove stubborn stains: For stubborn stains such as coffee, red wine, oil, etc., use a double-sided rubber eraser or a regular eraser for focused cleaning.
- Shaping: After cleaning, use shoe props to shape the shoes and correct the wrinkles and deformation of the upper with light finger pressure to maintain the shape of the shoes.
- Drying: When suede shoes get wet, use paper towels to soak up the moisture, then put them into a ball of scrap newspaper or other absorbent paper and place them upright to dry naturally, avoid direct exposure to the sun or baking.
- Maintenance: Make sure the shoes are dry and tidy before storing, you can put in desiccant and freshener, stuff the shoes with waste paper balls to set the shape, and avoid storing the shoes in an airtight plastic bag to keep the breathability of the shoes.
- Use shoe powder: If the suede shoes are particularly dirty and can't be cleaned with a brush, you can use shoe powder of the same colour to apply on them and then wipe them clean with a slightly damp towel.
- Renewal agent: After the upper is dry, you can spray the suede renewal agent evenly 15cm away from the shoes to make the colour of the suede consistent, and finally use a rubber smooth-bristle brush to tidy up the suede.